2-Factor Authentication

Adding extra security to your WhatPulse account can be achieved using our 2-Factor Authentication (2FA) implementation. We use a Time-based One-Time Password (or TOTP) method, which means you can use an auto-generated code on either your phone or password manager to prove that it's actually you that's trying to log in.

Examples of applications that can help you with this are:

Enabling 2FA

Go to the Security section of your dashboard and do the following:

  1. Click the checkbox "Enable 2-Factor Authentication"
  2. Scan the QR Code with your application:
    1. Example for 1Password
    2. Example for Google Authenticator
  3. Enter the generated code
  4. Click the "Save" button


Log in

Once you've enabled 2FA in your dashboard, go ahead and log out and log back in to give it a try. First, log in normally using your email address and password. Then you'll be prompted for a One-Time Password code. Copy and paste the generated code by your manager (i.e. Google Authenticator or 1Password) and click the VERIFY button to finish your login.

Screenshot 2


If you lose the ability to enter codes (new phone, something happens), you can reset your 2FA by doing a password recovery. You'll be required to answer an email before that happens.

Contact Us

Not finding what you're looking for? Contact Us Directly